Question 1

Do you cancel lessons for bad weather?

Accepted Answer

We swim in most conditions including light rain if there is any lighting or thunder classes will be made up.

Question 2

Can we watch our child?

Accepted Answer

Yes! You are welcome to come and watch as we have designated area to do so.

Question 3

What are the age requirements?

Accepted Answer

We welcome students of all ages as young as 2 years.

Question 4

Are we allowed to bring glass on the deck?

Accepted Answer

Sorry no glass is permitted near the pool.

Question 5

What is the cancellation policy?

Accepted Answer

If you cancel before your first session there is no fee and the money will be returned. However if you cancel after that your class will be rescheduled. Cancel's within 24 hours are not permitted without extenuating circumstances.

Question 6

What is the policy if I have covid symptoms?

Accepted Answer

If any swimmers have covid symptoms they should contact us and reschedule.

FAQ

Frequently asked questions

Do you cancel lessons for bad weather?

Can we watch our child?

What are the age requirements?

Are we allowed to bring glass on the deck?

What is the cancellation policy?

What is the policy if I have covid symptoms?